Terms of Service

Welcome to Oh My Gardens. By accessing our website and purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or services.

1. General Conditions

Oh My Gardens operates this website and online store. Throughout the site, the terms “we”, “us”, and “our” refer to Oh My Gardens. By visiting our site and or purchasing something from us, you engage in our service and agree to these Terms of Service.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We specialize in live plants and related products. Due to the natural variation of plants, the size, shape, color, and appearance of plants may differ slightly from images shown on the website.

Product availability, descriptions, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Pricing and Payments

All prices listed on our website are subject to change without prior notice. We make every effort to ensure accurate pricing, however errors may occur. In such cases, we reserve the right to cancel or refuse any order placed at an incorrect price.

Payments must be completed in full before order processing and dispatch.

4. Orders and Cancellations

Once an order is placed, it cannot be cancelled or modified unless explicitly approved by Oh My Gardens. Corporate or bulk orders may have separate terms which will be communicated before confirmation.

We reserve the right to limit or cancel quantities purchased per order, per customer, or per address.

5. Shipping and Delivery

We aim to deliver orders within the estimated timelines shared at checkout or via communication. Delivery delays caused by weather, logistics partners, or unforeseen circumstances are outside our control.

Oh My Gardens is not responsible for delays or damages once the order has been handed over to the delivery service, except where required by law.

6. Returns and Refunds

Due to the perishable nature of live plants, returns are generally not accepted. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos and order details.

Refunds or replacements, if approved, will be processed at our discretion.

7. Intellectual Property

All content on this website including text, images, graphics, logos, and designs is the property of Oh My Gardens and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

You agree not to use our website for any unlawful purpose or to violate any applicable laws or regulations. Any misuse of the site, including attempting to compromise security or functionality, may result in termination of access.

9. Limitation of Liability

Oh My Gardens shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services, to the maximum extent permitted by law.

10. Third-Party Services

Our website may contain links to third-party services or tools. We are not responsible for the content, policies, or practices of third-party websites.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.

12. Contact Information

For questions regarding these Terms of Service, please contact us through our website or official communication channels.